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Review This Story || Author: Freddie Clegg

The Marketing Mix

Part 1

Introduction

Introduction

 

Long before Freddie Clegg recruited Larry as his Marketing Manager (see “Market Forces”) the Clegg organisation had another brush with the world of marketing professionals.

 

This story was originally (?2003?) posted on the forum at The House of Abductor (since closed), hence the references to this and the Secret Society of Kidnappers in this story. The logo used on The House of Abductor web site is referred to in the story. It’s reproduced here as an affectionate tribute to all the great writers that used to hang out at the House of Abductor:-

 

[URL=http://img126.imagevenue.com/img.php?image=37549_logo2_123_431lo.jpg][IMG]http://img126.imagevenue.com/loc431/th_37549_logo2_123_431lo.jpg[/IMG][/URL]

 

 

 

Chapter 1 : A New Account

“We’re wanted in The Pit,” Joanna called across to Jessica as she dropped the telephone handset back into its cradle. “KB’s got some new account she wants to discuss.”

“Well I hope it doesn’t take too long,” Jessica complained, waving her fingers in a final attempt to get her nail varnish to dry. “I’ve got some serious shopping planned for lunch time.”

The Pit was the internal meeting room at BBB Public Relations. They often used it for brain storming sessions, trying to come up with new ideas that would win or keep accounts. BBB. stood for Barnaby, Berringer and Brace so, although Joanna and Jessica might have had other plans, a summons to a meeting with Karen Brace couldn’t be ignored.

“Thinking caps on, ladies,” Karen Brace smiled as Joanna and Jessica entered the Pit. “I need your ideas. We have a new account in the offing and it’s a bit of a challenge.”

Jessica and Joanna collapsed into two of the leather armchairs that furnished the Pit. Karen strode over to a flipchart. In her early forties with her hair starting to show streaks of grey that she did nothing to hide, Karen was a long time PR professional. She’d worked on some of the key accounts that had built BBB PR’s business but, in spite of the fact that she was one of the partners she still liked to get involved in the detail of winning new accounts and coming up with a good pitch. She may have worn a sober suit, dark, pin striped with a long skirt but she still had as much enthusiasm and drive as any of the younger members of her team. “Lets start with some word association,” she said. “Just give me your immediate reactions to this.” She turned the first blank page to reveal a single word, “Abduction”.

Joanna spluttered. “Are you serious?”

“Go with me on this, Jo,” Karen smiled. Joanna hated being called “Jo” but somehow she’d never managed to persuade Karen not to call her that. “Just come up with anything you think of. Come on, I’ll even write them up.”

“Well, O.K. but it seems weird to me. How about ‘kidnap’?”

“Good,” said Karen writing it up.

“Ransom,” said Jessica, “Hostage”.

“Fine,” said Karen.

“Criminal, illegal,” said Joanna

“Hijack,” from Jessica

“Violence, Thugs, Snatched,” said Joanna, “White Slaving, Eastern Potentates, Girls imprisoned, Drugged, Carried off, Captive”

“Thank you Jo, that’s fine,” Karen smiled at Joanna, pleased that she was obviously getting into the swing of it. Jessica looked across and noted that her friend seemed to be more than just joining in – she was looking a little flushed and her nipples were perking up against her dress.

Karen pressed on. “That’s a great start. Now I think you will agree with me that these are all fairly negative associations.”

“Unsurprising,” Jessica chipped in.

“True but that is just why the client wants us to suggest how they might overcome that. We have been approached by the House of Abductor – they’re a sort of umbrella organisation for the abduction industry…”

“It’s an industry?”

“Apparently so and more than most people realise. Anyway they have asked us to see what we can do to improve their image…..”

The door to the Pit burst open and in bounced a spike haired, long legged girl clutching a large portfolio case. “Hi, Suits,” she called, “thought you could use some creative thinking.”

Karen peered over her half moon spectacles. “Do join us, Michaela,” she said, “but just listen for a few minutes, please.”

Michaela Swift, or Mikki, was BBB. PR’s Creative Director – a talented designer that had a knack for coming up with the ideal visual approach for communicating ideas. She had been behind some of BBB’s most successful corporate logo and identity and she knew it. Always intolerant of the account staff she referred to as “Suits”, she was angling for a partnership – BBB&S had a much better ring to it she thought. Joanna smiled but fumed inside – how come she, the PR professional, was always “Jo” but this woman in her multi-coloured sweaters and thick tights was always referred to as Michaela.

“Sure, happy to help.”

“As I was saying,” Karen resumed, “House of Abductor have asked us to help improve the image of slaving and ransom taking and I thought that you two should have a crack at it. Michaela, I am sure they will need your input too once they’ve explored the problem a bit. You’ll find a full brief in these packs.” She handed a folder to each of the three.

Mikki took one look at the front of the folders. “If nothing else, they so need a new logo – I think I can definitely do something better than that rather retro, moustachioed, villain and his helpless captive. I mean – suspenders!”

Karen smiled. She was pleased that the team seemed to be getting engaged with the assignment. “I’ll let you get started. Give me a heads-up at the end of the week. By the way we’ll refer to the client as ‘THA’ around the office, please, we don’t want to alarm the staff – oh dear, you see - they do have an image problem. I guess you had better make sure you don’t leave those flip-chart sheets there, either.” With that she left Joanna, Jessica and Mikki to explore the briefing packs.

Back in her office Karen buzzed her PA. “Jane can you get Mr Clegg at THA on the line, please.”

“Yes, Ms Brace,” came the reply, as efficient as ever. Moments later the intercom buzzed again. “Mr Clegg for you.”

If Joanna and Jessica had been able to overhear the conversation they might have been a little concerned. From Karen’s side it went….

“Hallo, Mr Clegg. I thought you would like an update is it convenient to talk?” …………….. “I have spoken with two of our account execs as we agreed and they are working through the briefing pack now.” ………….. “Yes, that’s right.” …… “Yes.” …… “Yes, Joanna Wales and Jessica Ames – actually the Honourable Jessica Ames to be accurate.” ……. “Oh, yes, I definitely agree that it’s the best way for them to get to grips with the project. I assume you’ll take care of the ‘collections’ as I think you term it. Yes?” ……… “Fine. We’ll talk again soon. Oh, by the way I was right – Michaela our art director isn’t too keen on your logo.”

They would have been even more concerned if they had heard the other side of the conversation. The only problem was that Jane Ellis, eavesdropping as she so often did from idle curiosity, had.

Chapter 2 : A Woman’s Right To Choo’s

Joanna, Jessica and Michaela were exploring the briefing packs.

THA had provided an overview of their global operations - a network of franchise holders for THA who together were known as the Secret Society of Kidnappers – SSK for short. SSK franchisee’s could operate independently in their own markets or feed their captives through to one of a number of markets run by THA.

THA also provided training and professional consultancy services as well as running a highly effective internet site in which members could exchange views and experiences.

The problem was, however, clearly identified in the second document in the dossier which gave an overview of the legal position in the states where THA operated and in a further document that provided the results of market research into the consumer attitudes to slavery and abduction.

The final paper summarised THA’s objectives. Firstly they didn’t want to completely rehabilitate themselves in the public’s eyes – as they pointed out the premium prices that they were able to charge were mainly a result of the fact that their activities were illegal. No, their objective was more subtle. They needed to create a climate in which they weren’t actually legal but in which more and more use was made of their services. The problem, as the summary said, was that THA needed the same sort of successful programme that CMC - the Cannabis Marketing Consortium - had been able to mount in the 70’s.

Jessica was horrified by the matter-of-fact way in which the dossier laid out its case. “It’s horrible, these poor women are just carried off and put through who knows what.”

“I think you’ll find out exactly what if you run through Appendix 3,” Mikki grinned. “Come on it’s not the first time a seemingly anti-social business has tried to make use of PR – look at the tobacco industry. I think it will be really interesting to see what we can make of it. What do you think, Jo?”

“Mmm? What? Oh, yes. Yes I ‘m sure it will be.” Jo was already deep in Appendix 3. She was both shocked and disturbed by what she read. The accounts of the ways in which women were abducted, transported, sold and then kept as slaves were frightening but also held a curious fascination. The pictures showing rows of cages holding captives ready for transport, and slaves on a platform awaiting bids at an auction were particularly disturbing.

“So any initial thoughts?” Mikki asked. “I hate to admit it but this looks as if it needs more just than my talents. I could re-work their logo into something more up-to-date but maybe the retro look is the right one for this after all. Any re-work we do of the visual image will have to be part of the bigger scheme of things which you two need to go figure.”

Jessica dropped the briefing pack onto the table. “I don’t know. It’s just so hard to see any sort of upside apart from the benefits to THA and their clients. If we’re going to get any sort of lobbying programme going on their behalf we’ll have to find some sort of angle.”

“Yes, and it’s certainly not obvious what that might be.” Jo cut in. “I think we need some further research – I wonder if THA would let us visit some of their facilities? The clients’ views would be helpful too.”

“That’s an idea,” said Mikki, “ although I can see some difficulties in talking to clients. Still, let’s scribble some of this down. Step 1 further research – client motivations, drivers and views of the benefits; THA facilities and services; popular perceptions / misconceptions and the view of the man / woman in the street. Step 2 – review of the market – who do we need on our side as well as the client?”

“Right now I am more interested in Step 0,” said Jessica looking at her watch, “I have a lunch appointment with a large glass of chardonnay and a pair of Jimmy Choo’s that I absolutely have to have before I can deal with anything as difficult as this. See you later!”

“Oh, Jess, you’re impossible! At least, can you think about what we need to research the political stuff? I’ll think about the consumer end – OK?” Jo called to Jessica as she got to the door.

“Yes, fine, sure. I must go – let’s talk after lunch.”

Joanna sighed as her friend took off. Normally, Jessica was a hard working member of the team but the one down side of her wealthy family was that when Jessica felt the urge to shop there wasn’t any stopping her. The shoes would need a whole new outfit if Joanna was not mistaken. She didn’t expect to see Jessica back that afternoon.

“Well, it looks like we have a plan to get a plan at least. I’ll get KB to explore what contact we can have with THA or their clients,” said Mikki, gathering up her things.

Jo was left to clear up the debris of the meeting, folding up the flip chart pads, packing away the pens and tidying the meeting room. She felt she was being dumped on yet again.

Back at her desk she was thumbing through the briefing pack again. This had to be the strangest project she had ever been involved in.

It was only then that she suddenly thought, “Of course! It’s not real. This is just the sort of thing the Annual PR Awards do for their challenge of the year.” Last year the winning team had to come up with a marketing programme to promote Holland as the next venue for the Winter Olympics. It must start at about this time of the year. “This could be a real opportunity to make a name for myself,” she smiled and with that in mind she set to mapping out a campaign of research.

Chapter 3 : Jo’s Encounter of the Third Kind

Jo had a great afternoon. Jessica had not, as expected, returned, but, in spite of that, Jo had managed to map out a plan of action for the coming week. She’d already worked out a plan of action for the consumer focus groups with a whole series of questions. By close of play she felt she had earned an evening’s relaxation – a hot bath was high on the agenda.

That evening in her apartment, not long after getting back from the office, and while she was enjoying a relaxing glass of wine Jo heard her doorbell ring. Funny, she thought, I’m not expecting anyone tonight. As she walked down the hall of her apartment she heard a voice she recognised calling from outside. “Jo, quick, it’s me I must speak to you.” It was Jane Ellis, Karen’s secretary and PA. As Jo opened the door she could see Jane looked as though she had run all the way to her home from the office. “Oh, thank goodness you’re here – I couldn’t get away this afternoon and then I tried your mobile but it was off and I was so worried….”

“Look, come in.” Jo ushered the flustered PA inside. “Sit down, relax, what on earth is the problem.”

“Well, its something I overheard today, Ms Brace is obviously plotting something horrible and it involves you and Jessica and some kidnappers and ….”

Jo laughed. “Oh, goodness. Don’t worry about that, we know all about it.”

“You do?” Jane was incredulous.

“Yes, but its not what it seems. In fact, I think it’s all a stunt to do with the PR Awards next month. Jessica, myself and Mikki are doing a project for Karen on ….” She was cut off by the doorbell ringing again. “Oh, who’s that? Stay there Jane, at least you deserve a drink for your concerns. Pour yourself one while I get this.”

At her front door Jo checked her caller out through the security spy hole she had. A youngish man in a UPS uniform stood clutching a parcel. “Urgent delivery from BBB PR for Joanna Wales,” he called out. Jo opened the door.

“That’s me,” said Joanna, taking the parcel from him and signing the receipt he put in front of her. She shut the door and took the parcel into her lounge.

Jane was sitting on the couch. “Presents?” she asked.

“No, it’s from the office.”

“That’s odd, I didn’t ask for anything to be sent out so it hasn’t come from KB.”

“Oh well, let’s have a look.” Jo tore open the brown wrapping and lifted the lid of the cardboard box she found in side. As she did there was a quiet “whoof” sound and a stream of pale gas spread out from the box. “What on earth…” began Jo but her words were cut off as the gas took effect and she and Jane slumped into unconsciousness.

Jo’s front door opened and into the flat stepped the delivery man, now wearing a gas mask and holding a small detector. He pushed his delivery cart into the apartment, left it by the door and made his way towards the lounge door through which he could see Jo, sprawled on the floor. He noted that the reading on the meter had fallen below the danger level and eased off his mask. He pulled out a walkie-talkie and hit the transmit button. “It’s Jack. That worked,” he said, “she’s out cold. The bleeper went off as soon as the canister detonated and the passkey worked fine. I’ll get her parcelled up and we can – oh shit, there’s two of them!” With all his attention on his target he had only just noticed the collapsed form of Jane on the couch. “No, I’d no idea. No, I haven’t a clue. Yes, OK.”

Jack set to securing Jo with the hand and ankle cuffs he had brought with him. He followed up with a ball gag, pushing the ball between her teeth and strapping the gag firmly in place.

For the other girl, he would just have to improvise. He didn’t have too long to get Joanna out of there so he had to be quick. He pulled off her shoes, pushed her skirt up to her waist and dragged her tights off. Ripping them in half at the crotch gave him a length to fix her wrists with and another for her ankles. The urgent problem solved, he went in search of a gag. Jo’s kitchen provided the answer. Balanced on the washing machine was a laundry basket filled with clothes Jo had meant to wash that morning. Jack grabbed a pair of socks that were sitting on the top and pulled one of Jo’s blouses from the pile as well. Heading back to the lounge he crammed the socks into Jane’s mouth and ripped a sleeve from the blouse, knotting it in the middle before tying it to keep the socks in place.

With both girls secured, Jack checked out the lounge. He searched the two handbags he found on the table. One was obviously Joanna’s – he found a couple of credit cards in her name in the first bag he picked up. It had her mobile phone in as well so he didn’t have to look further for that – it was needed later. The other bag had credit cards in the name of Jane Ellis – that meant nothing to him but with some more searching he found a security pass for the Watson Building with Jane’s photo and her employer marked as BBB PR.

He picked up his radio again. “Hi, its Jack. All OK here. I’ve got an ID on the second girl….. Jane Ellis – she’s from BBB PR too. ……Yes, I can probably get both in the trolley. …… OK, you’re the boss. I’ll bring both of them in.”

Jack picked up Jane and carried her over his shoulder down the hall. She fitted into the delivery trolley without trouble. Joanna’s unconscious and helpless form followed. He tossed in Jane’s shoes, the girl’s handbags and the remains of their surprise parcel as well. The cart had really been intended only to carry one victim but by piling a few packages on top of Joanna she was effectively hidden. Jack left the flat with the trolley, took the service elevator to the car park and had his victims inside the waiting van within a few minutes. Unloading the two girls, Jack made sure they were both tightly strapped down to the benches in the back of the van, checked that their gags were still securely in place, climbed into the cab and drove off.

They were well on their way before they recovered consciousness. Each was horrified first to realise their situation and then to see the other trussed, gagged and strapped down on the opposite bench. Unable to move or make a sound they could only wait until they arrived at their destination.

 

© 2007 Freddie Clegg

Download PDF copies of my other stories at my Yahoo Group :

http://groups.yahoo.com/group/freddies_tales/

 

 


Review This Story || Author: Freddie Clegg
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